Afriqiyah gives its undivided attention to those with special needs such as older passengers, physically-challenged, handicapped and anyone who needs special care during the flight. All you need to do is inform the reservation staff about their needs, such as wheelchairs or special meals, and we will provide them. Our aim is to make their flight as smooth and as comfortable as possible.
We’d like to make travel as easy as possible for all of our passengers. For passengers with limited mobility, we offer the following assistance:
Wheelchairs at the airport
Afriqiyah can arrange for wheelchair transport from check-in to the boarding gate or from the aircraft to the arrivals hall at your destination. Please let us know at least a day in advance of travel if you desire this service—preferably at the time of booking.
Traveling with your own wheelchair
We are able to carry your wheelchair or mobility equipment on the flight. However, there are some restrictions on size and weight that you should discuss with your booking agent at the time of booking. If space is available, we will store collapsible wheelchairs and mobility aids in the aircraft cabin. If we cannot do this, they will be carried in the hold. All wheelchairs and mobility equipment are carried free of charge and do not count against the standard baggage allowance.
If you have a battery-powered wheelchair, you will need to take certain safeguards before you travel. Please ask for details when you make your booking.
Visually impaired or hearing impaired passengers
If you require meet-and-assist service, or if you need to be guided to or from the aircraft, please notify the booking agent and complete a MEDIF form or provide a medical certificate.